Last updated: 4 August 2023
Exercise Research Australia offers HLT43021 Certificate IV in Allied Health Assistance that is delivered partially online. We are committed to providing a quality learning experience for students studying online and these online service standards explain our commitment to students in key areas.
Exercise Research Australia will provide the following support to students studying any aspect of the HLT43021 Certificate IV in Allied Health Assistance online:
IT Support Helpdesk for Technical Queries
Exercise Research Australia conducts a comprehensive Pre-Training Review for all prospective students to determine whether a course is suitable and appropriate for their individual needs. As part of the Pre-Training Review, we will include assessment of your level of digital literacy, by:
Exercise Research Australia uses a learning management system (LMS) called Canvas for online course delivery.
The following are the minimum information technology requirements to enable optimal access to Canvas:
Web-based content is available on hand-held devices including mobile phones and tablets.
To ensure students are using the online student platform correctly, an induction is completed prior program commencement. Students are also given access to a course called Program Essentials, which provides them with help guides to navigate through Canvas.
Exercise Research Australia ensures that learning materials used in online training are interactive and are presented in a variety of formats, including:
Exercise Research Australia provides an online learning experience that is engaging and interactive. We will monitor your participation and ensure that you continue to progress through your course.
Collaborative learning opportunities will be provided so that you can interact with peers, through:
Ongoing feedback will be provided as you study through:
Student engagement with online material is monitored by our trainers and will be used to promote and enhance student learning outcomes. We will contact students who have not logged on within 8 weeks of the course commencement date.
Students who have not logged on within 8 weeks of the course commencement date that do not reengage after 3 attempts at contact will be deemed to have withdrawn from the course.
A minimum of two forms of assessment will be used for each unit of competency.
Forms of assessment will include:
Where students are asked to demonstrate competency in practical skills, video technology may be used.
All trainers and assessors delivering online courses at Exercise Research Australia have been required to demonstrate their digitally literacy prior to employment and have undertaken professional development and training in online delivery, which includes: